Refund policy

 

At BettyBoujeeBoutique, all of our candles are handmade with care.


Because candles are personal care and fragrance items, all sales are final once the order has shipped. We do not accept returns or exchanges for change of mind, scent preference, or used candles.



Damaged or Wrong Item



If your candle arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.


Please include:


  • Your order number
  • A photo of the damaged candle and packaging



After review, we will offer a replacement or store credit if your claim is approved.



Lost Packages



We are not responsible for packages lost or delayed by the shipping carrier. However, please contact us and we will do our best to help you resolve the issue.



Contact



For any issues, please contact BettyBoujeeBoutique customer service and we will be happy to assist you.